Contact Information

Address
210 Falcon Pkwy, Bldg 210, Rm137
Schriever AFB, CO 80912

E-mail: 50FSSCustomerService@us.af.mil

Hours of Operation

ATTENTION

MPF customers will be seen by appointment only
Monday – Friday
0800-1200
Call 567-5901 to schedule an appointment
For MPF emergencies,
Contact Capt Barnes at 618-606-2007

*The MPF will be closed on all Federal Holidays and on the following dates for CY18:

Friday, October 5, 2018
Friday, November 23, 2018
Monday, December 24, 2018
Monday, December 31, 2018

MPF Leadership
MPF Commander: 719-567-3098
MPF Superintendent: 719-567-4160

General Information

In Response to 2019 Novel Coronavirus (COVID-19)ID Card Services

Identification: Proper identification is required for all transactions. To be issued any ID card, 2 forms of unexpired identification are required for adults, one of which must be a current photo ID. Two forms of ID are needed for children over 18 years of age (Ex. SSAN card, Birth certificate, school ID or current military ID card).

Renewal of ID/CAC: Renewal of ID/CAC cards must be within 30 days prior to the expiration date. (Exception: Deploying members with orders whose expiration date is within the dates of the deployment).

Lost/Stolen OR Confiscated ID card: If you have lost your ID card, you will need to fill out a Lost ID Memorandum at the Visitor Center outside the main (North) gate on Enoch Road (must have two forms of ID).

CAC Unlock: If your CAC has been locked, please visit the Customer Service Section of the MPF.

New ID/CAC: To obtain a new ID/CAC, you must bring 2 forms of ID. **Documents must be original/certified. Photocopies are NOT acceptable. **

Military Retirees: To obtain a retiree ID, please follow the instructions listed at the bottom of this page.

Military with Dependents: To obtain a dependent ID, please follow the instructions listed at the bottom of this page.

Married Dual Mil-to-Mil: If you are an active duty member that has married another active duty member and wish to add your spouse in DEERS, you will need to provide your Original/Certified Marriage Certificate, Social Security Card, and a State/Government issued photo ID. Both military members must be present.

New ID/CAC: To obtain a Civilian ID card, Civilian Employees must have two unexpired forms of ID (no badges) to receive new ID card. One must be a state/government issued photo ID.

Overseas Civilians/Contractors for ID/CAC: Civilian Employees (Overseas Position) must provide a DD Form 2365 and SF Form 50 annotating that person is assigned to an Overseas Emergency Essential Position, and two unexpired forms of ID (no badges) (one must be a state/government issued photo ID).

Civilian Retirees: To obtain a Civilian retiree ID Card, Civilians must have an SF (Standard Form) 50 and two unexpired forms of ID (no badges). One must be a state/government issued photo ID. **Documents must be original/certified. Photocopies are NOT acceptable. **

New ID/CAC: Ensure your Trusted Agent (TA) has you in the CVS system. Contractors must have two unexpired forms of ID (One must be a state/government issued photo ID). If going overseas, please ensure you have your current (within 30 days) LOA.
**If this is your first CAC/ID card, please ensure you have arrangements to access the installation. All documents must be Original/Certified. Photocopies are NOT acceptable. **

Overseas Civilians/Contractors for ID/CAC: Contractor Employees (Overseas Position) must provide a DD Form 2365 and SF Form 50 annotating that person is assigned to an Overseas Emergency Essential Position, and two unexpired forms of ID (no badges) (one must be a state/government issued photo ID)

Married – Enrollment of Spouse: When adding your spouse to DEERS, the sponsor must be present or new spouse must have a valid POA as well as the following documents: A valid State/Federal government issued photo ID, Original/Certified copy of marriage certificate that reflects the file number, Birth Certificate (original/certified true copy), Social Security Card. **Documents must be Original/Certified. Photocopies are NOT acceptable. **

Foreign National Spouse: If your spouse is a foreign national who wishes to be added into DEERS and obtain a dependent ID card, you must provide the original Marriage Certificate, Birth Certificate, Driver License, and Social Security Card (if applicable).**Documents must be original/certified and translated into English.**

Name Change for Spouse: According to Defense Human Resource Activity (DHRA), a name may only be changed on a spouse’s ID card and in DEERS if the spouse provides at least one identity source document listed on the OMB I-9 form such as a Social Security Card or valid Driver’s License reflecting the name change.

Divorce: Please provide your original state filed divorce decree OR certified state filed copy to update DEERS. (State filed decree that reflects the state file number). **Documents must be original/certified. Photocopies are NOT acceptable. **

Adding Newborn/Children/Stepchildren to DEERS: Sponsor must have the following documents for the child: Birth Certificate/Certificate of Live Birth authenticated by the attending physician & Social Security Card. If a stepchild is being added, the marriage certificate is also needed. **Documents must be original/certified. Photocopies are NOT acceptable. **

Children Born Out Of Wedlock Female Sponsors: To obtain an ID card or update a dependent’s information in DEERS, the Child’s Birth Certificate and SSN are required. **Documents must be original/certified. Photocopies are NOT acceptable. **

Children Born Out Of Wedlock Male Sponsors: To obtain an ID card or update a dependent’s information in DEERS, you must provide a Court order establishing paternity OR State Voluntary Acknowledgement of Paternity Form (if applicable), Child’s Birth Certificate, SSN, and legal documents showing paternity was judicially determined (if applicable). *Documents must be original/certified. No photocopies*

Adoption of Children Pre-Adopted State: To update information in DEERS, the sponsor must provide a Placement Letter for Adoption from the court in process, Birth Certificate, and Social Security Card. **Documents must be original/certified. Photocopies are NOT acceptable. **

Final Adoption: To obtain a dependent ID card/update information in DEERS, sponsor must provide a Court Order, Birth Certificate, and Social Security Card. **Documents must be original/certified. Photocopies are NOT acceptable. **

Incapacitated Child: Initial ID cards will need to be completed at the Sponsor’s ID card office. For renewal of any sort, sponsor will need to have a DFAS Re-determination completed in order to be issued a new Dependent ID card. Sponsor will need to complete a DD Form 137-5 and submit it to DFAS. Once completed, MPF will need the DFAS letter of approval, Dependent Military ID Card, and one additional valid form of identification as defined by the Department of Homeland Security.

Dependent Ward: To be added into DEERS, an initial Dependent Ward application will need to be completed. Application consists of completion of the DD Form 137-7 and submission of form and all required documentation to DFAS. DFAS will mail a Letter of Approval to the sponsor. Once received, sponsor will need to provide DFAS Letter of Approval, Court Document placing the child in member’s household, Birth Certificate, and Social Security Card. (Applications can be picked up at the Customer Service office). **Documents must be original/certified. Photocopies are NOT acceptable. **

Name Change for Children: Provide official Original/Certified legal documentation (Court Order or Birth Certificate) for name change of children. **Documents must be original/certified. Photocopies are NOT acceptable. **

Full Time College Students: To obtain a new ID card/update information in DEERS, Students 21 years of age must bring a letter on letterhead from the school registrar’s office stating full time status and anticipated graduation date in an accredited college in pursuit of an Associate Degree or higher or a printout from the National Student Clearing House containing the same information. **Documents must be original/certified. Photocopies are NOT acceptable. **

Parent/Parent In-law Enrollment: To add the member into DEERS/make them your dependent, an initial Parent/Parent In-Law application will need to be completed. The application consists of the completion of the DD Form 137-3 and submission of form and all documentation to the DFAS. DFAS will mail back the Letter of Approval to the sponsor. Once received, provide the DFAS Letter of Approval, Sponsor Birth Certificate, Parent Birth Certificate, Parent’s Photo ID, and Social Security Card.

*Note: All customers for these services are on a first-come/first-served basis.