Monday, Tuesday, Thursday, Friday: 8:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM

210 Falcon Parkway, Suite 214
Schriever SFB, CO 80912

Casualty Services

The Casualty Services Program primary goals are to provide prompt, accurate reporting, dignified and humane notification, and efficient, thorough, and compassionate assistance to the next of kin for as long as needed.

The Casualty Assistance Representative (CAR) works closely with commanders at all levels to ensure the success of the program. The CAR works closely with survivors of retired servicemembers to ensure potential benefits are applied for promptly. The CAR provides limited casualty services to members of sister services, certain foreign nationals, and civilians.

Survivor Benefit Plan (SBP)

Military pay stops when a member dies. The SBP is a government program which makes it possible for retiring members to ensure that after their death, their eligible survivors receive a portion of their military retired pay in the form of a monthly annuity. The SBP was structured so that a surviving spouse cannot outlive the annuity, and it has Cost-of-Living Adjustments (COLAs) incorporated so the annuity increases with inflation.

An active duty member who has eligible dependents is automatically covered by SBP at the maximum level at no cost to the member while he/she remains on active duty.

Prior to retiring, each member must decide whether to continue SBP coverage into retirement. The retired pay of those members who elect to participate is reduced by monthly premiums. The SBP is a unique plan: Government-subsidized premiums are deducted from a participating member’s retired pay before taxes. The SBP is the sole means for a member to continue a portion of their military retired pay to their eligible survivors. If a member chooses (with the concurrence of their spouse) not to participate in the SBP, an annuity cannot be paid.

Air Force Families Forever (AFFF)

AFFF ensures family members of deceased Airmen are provided with immediate and long-term bereavement care, service, and support. The program serves as a conduit to facilitate the resolution of issues family members may have as it relates to the death of an Airman, in coordination with applicable subject matter experts. This is a long-term aftercare program intended to provide individualized, local support to surviving family members of deceased Airmen. Through phased and timely outreach, survivors will be contacted directly by a Community Readiness Consultant (CRC) or Community Readiness Specialist (CRS) who will provide assistance and support.
Our philosophy is: “Once a part of the Air Force family, always a part of the Air Force family.”

Gold Star Families (GSF)

Gold Star families are survivors of military service members who lost their lives during armed hostilities, including deployments in support of military operations against an enemy and/or during an international terrorist attack. The Gold Star program provides enhanced support and outreach for the lifetime of each survivor, or until the survivor no longer needs or desires the services. The program is designed to let families know the Space Force cares for them and will continue to embrace them as part of the Space Force family. For more information and support services, please contact the Military & Family Readiness Center at 719.567.3920.